VIP Concierge, Inc. Privacy Policy

To use thevipconcierge.com basic features you do not have to divulge any personal information. Some forms will contain optional questions, which help us improve the usefulness of this site. Required fields will always be clearly marked to distinguish them from optional fields.

No individual personal information about you will be shared with anybody, without your permission, and will only be used by VIP Concierge, Inc. and its licensed partners.

In the event that VIP Concierge, Inc. is acquired by or merged with a third party, individual personal information may be transferred to the third party pursuant to such acquisition or merger. If an acquisition or merger does occur you will be notified via email and instructions for removing your registration information will be included in that email.

WE DO NOT SELL YOUR PERSONAL INFORMATION OR EMAIL ADDRESS TO "LIST BROKERS" OR ANY OTHER THIRD PARTY.

How the Information is Used

The special features on our site require the majority of the information we request in order to function properly. The other information and optional questions give us additional information about our user base that helps us improve the site. 

Who Collects the Information

Any information you submit while registering for thevipconcierge.com features or promotions is collected solely by VIP Concierge, Inc.  

 

Information Distribution

Your personal information will not be shared with anyone unless you grant VIP Concierge, Inc. permission to do so. 

Opt Out From PII

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or by emailing us at info@thevipconcierge.com or you may contact us at 866-847-4382 to opt-out. 

Update your personal information

If your personally identifiable information changes, or if you no longer desire our service, you may update it by contacting us by emailing us at info@thevipconcierge.com or by telephone at 866-847-4382. 

Member Contact

By signing up for thevipconcierge.com email you give VIP Concierge, Inc. permission, that from time to time VIP Concierge, Inc. may contact you by electronic or postal mail so that you can receive information, savings or special offers that relate directly to the information you have provided. 

Control

If you have provided information and wish in the future that we stop using this information, or if you wish to update or change your information, you can send us your request at info@thevipconcierge.com VIP Concierge, Inc. encourages you to keep your profile updated, including both the personal information you submit and your preferences for features and services. You can request changes by sending us email at info@thevipconcierge.com

Procedures Used to Protect Data

VIP Concierge, Inc. uses password protection and firewalls that meet industry standards to protect all data. Access to user data is restricted to authorized personnel. VIP Concierge, Inc. will regularly evaluate its security solutions and take any steps necessary to keep the site and the data secure. 

Registration

VIP Concierge, Inc. is the sole owner of the information collected on www.thevipconcierge.com. VIP Concierge, Inc. collects personally identifiable information from our users at several different points on our Web site (name, email address and your interest to receive newsletters, and personal identifications such as credit cards when you buy from us). Our web hosting partner is "Go Daddy." 

Credit Card Security

The security of your personal information is important to us. When you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at info@thevipconcierge.com. We use other third parties to protect credit card transactions on our site. When you buy with us, we share your name, address and credit card information for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Authorize.net is our credit card partner; you can review their privacy statement by Clicking Here

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. If would like to receive discounts and special events, just check the box when you purchase an order. 

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Our Web site also uses "cookie" technology to make your visits more convenient. You are free to reject or "not accept" all thevipconcierge.com cookies. If you reject the cookies you will still be able to use all of thevipconcierge.com features, but we will not be able to customize your future visits. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners (Google Ad words, etc.) use cookies on our site. We have no access to or control over these cookies. 

Contacting VIP Concierge, Inc.

When a user contacts thevipconcierge.com for customer support, VIP Concierge, Inc. may retain some personal information from that correspondence. We may also store the messages to track different site issues. VIP Concierge, Inc. will only respond to those messages that require a response. 

Shipping

We use other third parties to provide shipping on our site. When you sign up for shipping, we will share your name and address for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. You can review FedEx privacy statement by Clicking Here

Sales

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

Legal Statement

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. 

Notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. 

Location & Phone number

Our main office is located at

 VIP Concierge, Inc. 9107 Wilshire Boulevard,

 Suite 450 Beverly Hills, CA 90210

 866-847-4382 

Questions?

Questions regarding this statement should be directed to thevipconcierge.com's site coordinator at info@thevipconcierge.com

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